Together, we can take your business to the next level. Whether that be upgrading its appearance with a fleet of prestige cars, or increasing its capability with a selection of well-equipped vans, we can deliver a range that does exactly what you need it to.
We’ve made it even easier to get your dream vehicle onto your driveway. Using our experience gained working with large, national clients, we’re able to source individual vehicles that benefit from the same affordable pricing and ensure peace of mind. Your keys await.
Who provides finance on the vehicles?
You’ll be introduced to one of our hand-picked lenders, based on their products, service and reputation. We may receive a commission payment for doing so and are completely transparent about this. So, if you’d like to know just how much, we’re happy to share by phone, email, or post.
Do you receive a commission on introductions made to lenders?
In most cases, we sure do. We’re happy to share with you what that figure is, so please get in touch by phone, email, or post if you’re interested.
Who Supplies the vehicles?
All our vehicles are supplied through the relevant vehicle manufacturers UK dealer network.
How can I make a complaint?
Should the worst case happen where you’re not completely satisfied with the services we’ve provided, as well as offering are sincerest apologies, we’d like you to contact us.
West Midland Vehicles Ltd.
WestMid House, Stourbridge Road,
Halesowen, West Midlands, B63 3TT.
0121 550 1500
sales@westmid.co.uk
If we can’t offer you a solution, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS) within six months of the date of our final letter:
The Financial Ombudsman Service,
Exchange Tower,
London,
E14 9SR
0800 023 4567, 0300 123 9123 or 0207 946 0500
complaint.info@financial-ombudsman.org.uk
www.financial-ombudsman.org.uk
Do vehicles have a warranty?
Yes, you’ll be pleased to know all our vehicles come with the full UK manufacturer's warranty.
Will the contract include Road Fund Licence?
Yes, either for the duration of the contract or 12 months. This’ll depend on the type of contract taken.